1. Introduction

Welcome to The Ice House Recreation Club Ltd (“Company,” “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website www.theicehouse.ae, use our services, or interact with us in any way.

This Privacy Policy is designed to comply with the UAE’s Personal Data Protection Law (Federal Decree Law No. 45 of 2021) and the GDPR. By accessing or using our Website and services, you consent to the practices described in this policy.

2. Definitions

In this Privacy Policy:

3. Data Collection

We collect personal data from you in a variety of ways when you interact with us, including but not limited to:

4. Legal Basis for Data Processing

We process your personal data based on one or more of the following legal grounds:

5. Purpose of Data Processing

We use your personal data for the following purposes:

6. Data Sharing and Disclosure

We may share your personal data with third parties in the following circumstances:

7. User Rights

As a data subject, you have certain rights regarding your personal data under GDPR and UAE privacy laws. These rights include:

To exercise any of these rights, please contact us using the contact details provided in this Privacy Policy. We will respond to your request in accordance with applicable laws and regulations.

8. Data Security Measures

We are committed to ensuring the security of your personal data. We implement a variety of security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

While we take reasonable steps to protect your personal data, please be aware that no security measures are completely foolproof. We cannot guarantee the absolute security of your personal information.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy, and to comply with our legal obligations. Specifically:

10. Data Host

Your personal data will be hosted and processed exclusively within the United Arab Emirates (UAE). We do not transfer your data outside the UAE. In compliance with the UAE’s Personal Data Protection Law (Federal Decree Law No. 45 of 2021), we ensure that your data is managed and protected according to strict standards.

The provisions of the UAE’s Personal Data Protection Law apply to the processing of personal data, whether in full or part through electronic systems, inside or outside the country. We adhere to this law by securing your personal data, maintaining its confidentiality, and preventing unauthorized processing or access.

The data we collect from you will be stored on secure servers within the UAE, and we take all necessary precautions to ensure that your data remains safe and confidential. By using our services and providing your personal data, you consent to the storage and processing of your data within the UAE, in accordance with the UAE’s Personal Data Protection Law.

11. Cookies and Tracking Technologies

Our Website uses cookies and other tracking technologies to enhance your user experience, analyze website traffic, and understand where our visitors are coming from. Cookies are small data files that are placed on your device when you visit a website.

12. Marketing Communications

We may use your personal data to send you marketing communications about our services, promotions, and events that we believe may be of interest to you.

We will not share your personal data with third parties for their own marketing purposes without your explicit consent.

13. Children’s Privacy

Children between the age of 13-18 can use our services with parental consent or guardian. We do not knowingly collect personal data from children without parental consent.

If we become aware that we have inadvertently collected personal data from a child without parental consent, we will take immediate steps to delete that information.

14. Automated Decision-Making and Profiling

We do not use your personal data for automated decision-making processes that have a legal or significant impact on you without your explicit consent.

You have the right to object to automated decision-making and profiling, and to request human intervention, where applicable.

15. Payment Processing with Stripe

We use Stripe, a third-party payment processor, to handle payments for our services. Stripe processes your payment information securely and in accordance with its own privacy policies and legal obligations.

16. Third-Party Websites and Services

Our Website may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to these third-party sites and services, and we are not responsible for their privacy practices.

We are not responsible for the content or privacy practices of any third-party websites or services. Please review their respective privacy policies before engaging with them.

17. Data Controller and Data Processor Roles

The Ice House Recreation Club Ltd acts as the Data Controller for the personal data collected and processed in connection with our services.

18. Data Subject Requests

You have the right to make requests regarding your personal data. These rights include accessing, correcting, or deleting your data, as well as objecting to or restricting its processing.

19. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors.

20. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: